Tower Rush – Privacy Policy

Types of Data We Collect

We collect the following categories of personal data:

• Identity data – full name, date of birth, username
• Contact data – email address, phone number, residential address
• Financial data – payment method details, transaction history
• Technical data – IP address, browser type, device information, login timestamps
• Usage data – pages visited, games played, session duration
• Verification data – copies of identity documents submitted for KYC purposes

How We Use Your Data

Your personal data is used for the following purposes:

• Verifying your identity and age in compliance with UK regulations
• Processing deposits, withdrawals, and account transactions
• Providing customer support and responding to enquiries
• Detecting and preventing fraud, money laundering, and problem gambling
• Sending account-related communications and, where consented to, marketing messages
• Meeting our legal obligations as a regulated gambling operator

Legal Basis for Processing

We rely on the following legal bases under UK GDPR:

Cookies

Tower Rush uses cookies and similar tracking technologies to improve your experience on the platform. Cookies help us remember your preferences, analyse site traffic, and deliver relevant content. You can manage your cookie preferences through your browser settings or via our cookie consent tool. Disabling certain cookies may affect the functionality of the site.

Data Retention

We retain your personal data for as long as your account is active and for a minimum of five years following account closure, in line with UK anti-money laundering regulations. Where data is no longer required, it is securely deleted or anonymised. Verification documents are retained for the period required by law.

Sharing Your Data

We do not sell your personal data. We may share it with:

• Payment processors and banking partners to complete transactions
• Identity verification and fraud prevention service providers
• Regulatory and law enforcement bodies when legally required
• IT and hosting providers who support our platform infrastructure

All third parties are contractually required to handle your data securely and in compliance with UK GDPR.

Your Rights

As a UK resident, you have the following rights regarding your personal data:

• Right to access – request a copy of the data we hold about you
• Right to rectification – ask us to correct inaccurate or incomplete data
• Right to erasure – request deletion of your data where legally permissible
• Right to restrict processing – ask us to limit how we use your data
• Right to data portability – receive your data in a structured, machine-readable format
• Right to object – object to processing based on legitimate interests or for marketing

To exercise any of these rights, contact us through the details on our website. We will respond within 30 days.

Security

We use industry-standard security measures including SSL encryption, access controls, and regular security audits to protect your personal data. No method of transmission over the internet is entirely secure, but we take all reasonable steps to safeguard your information. In the event of a data breach that poses a risk to your rights, we will notify you and the relevant UK authority as required by law.

Contact and Complaints

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact our Data Protection team via the contact page on tower-rush-game.eu. If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office, the UK's independent data protection authority.